Contact Credit Check Total

At CreditCheck®Total, we welcome your comments, suggestions and questions. If you are looking for a quick answer to a question, please visit our FAQ Section.

For all other inquiries, please feel free to call, e-mail or write us using the contact information below.

Customer Care

Contact us toll-free at 1-877-284-7942.
For your convenience, our Call Center is open:
Hours (Pacific Time)
Mon-Fri from 6am-6pm,
Sat-Sun 8am-5pm

If you would like to cancel your membership, for your security, please call our toll-free number at 1-877-284-7942.

For general information or product questions, send us an e-mail at

Please send any correspondence to:
Attn: Customer Care
PO Box 2390
Allen, TX 75013

Please be aware that is not a credit bureau and cannot accept correspondence in regards to credit report disputes, security alerts, or credit report freezes. We are also unable to forward correspondence to the credit bureaus. For information on how to dispute information on your credit report, please visit our FAQ section.

NOTE:To achieve the highest level of privacy and security for e-mail and postal mail communications, please DO NOT include your Social Security number or personal account numbers in your message.